Smart Hands & Physical Infrastructure Support

It’s always a smart idea to do right things at right time. Today Sourcing Lifecycle is a tedious & complex process that requires thorough planning, and rigorous execution control and optimization to enable full value. We at CIM have developed outsourcing delivery models that are agile, flexible and exploit best-of-breed expertise & capabilities that foster innovation and growth.

Keeping devices in optimal working order and plan for the future with confidence are crucial to reduce the downtime. The best way to increase system uptime is with a good preventative maintenance plan.

• AMC and Break fix Support

– Compute: PC, Server, Storage
– End Points
– Network, UC
– AV Devices

• Desktop management
• Client Support & management Service
• Onetime Services (Repairs, configuration, migration etc)
• Support Services for Consumers & SMBs
• Multi Brand Service Facility and Field Services

• Technical Support

– End User Support (FMS including Service Desk)

– Post Sales Support

• Operations Management
• Staff Augmentation Service
• Managed IT

– Infra Support (Compute, Networks, UC, S&S Devices, DC)